Family since 1989
Three generations, one Main Street shop and the same phone number since 1989.
Burst pipe or no water? Call (555) 555-0100. We answer every hour of every day.
How it started
In the spring of 1989, Erik Reed left a big contractor in the city, bought a secondhand Ford van and painted his name on the door himself. The first jobs came from church friends and the hardware store on Main Street. By the mid-nineties he was turning work away, and his daughters were spending Saturdays handing him fittings under kitchen sinks. Maren earned her master license in 2008 and took over the crews; Ingrid came home from business school in 2014 and started the 24/7 line that still rings through to one of the three of them. Today there are seven of us, three vans and a lot of very loyal customers in twelve towns. Erik says he is retired. He still takes the Sunday night calls. Ask us for a price →
The short version
- 1989
One van, one phone
Erik opens Reed Plumbing on Main Street in Cedar Hollow.
- 1997
First hire
A second van and the first apprentice. Dale joins ten years later and is still here.
- 2008
Maren's master license
Erik makes Maren his partner. She takes over the crews; he takes over the coffee.
- 2014
The 24/7 line
Ingrid builds the office and the night line: a family member answers every call.
- 2026
37 years
Seven people, three vans, twelve towns and 612 reviews averaging 4.9.
Who comes to your door
| Name | Role | With us |
|---|---|---|
| Erik Reed | Founder, master plumber | Since 1989 |
| Maren Reed | Co-owner, master plumber | Since 2002 |
| Ingrid Reed | Co-owner, office and scheduling | Since 2014 |
| Dale Ortman | Lead technician, drains and sewer | Since 2007 |
| Theo Brandt | Journeyman plumber | Since 2019 |
| Lucia Fenn | Journeyman, water heaters | Since 2021 |
| Owen Pike | Apprentice | Since 2024 |
Every technician is licensed, background-checked and drug-tested, and wears a name badge you can check against this list.
Fixed right, or it's free
If the same problem comes back within twelve months of our repair, we come back and fix it at no charge. Parts, labor, trip. No fine print beyond that sentence.
- Licensed master plumbers, license #PL-000000
- $2 million general liability, plus workers' comp for every employee
- Upfront fixed prices, approved by you before work starts
- Six-year warranty on new water heaters
Call the family.
One of us answers (555) 555-0100 at any hour. Or send a quote request and we will call you back within the hour.
Average arrival: 47 minutes
Call (555) 555-0100